We know the importance and impact of a heartfelt apology when it's warranted, but needless over-apologising can undermine our impact and authority, especially

With Valentine's Day just around the corner, many people will be planning to pop the question in memorable style. If

Somewhere between a third and half of us are introverts, according to Susan Cain's book Quiet: The Power of Introverts

It's the most wonderful time of the year, with one exception: the workplace Secret Santa. Whether the prospect of buying

This weekend the England rugby team faces South Africa in the hotly-anticipated final of the Rugby World Cup in Yokohama.

The nation was gripped yesterday by one story, and one alone. It was not the latest Brexit development, but Coleen

We are delivering training sessions in Milan and Turin on international business etiquette and social skills as part of a

This image of Jacob Rees-Mogg reclining on the front bench provoked outrage last week, but was he breaching parliamentary protocol?