Careers with Debrett's

DEBRETT’S TRAINING MANAGER

The exclusive network of the leading people of today inspiring and empowering the people of tomorrow.

With almost 250 years of expertise, Debrett's Academy is uniquely placed to share its knowledge of etiquette and British style. Combining interactive contemporary training methods with this long-established expertise, Debrett’s Academy provides training for corporate clients and schools, delivered in the UK and overseas. As the Academy continues to expand, Debrett’s is looking for a dynamic and highly motivated training manager to join the existing team.

Activities:

  • Developing and conducting ongoing training, basic training programme design, tailoring and adaptation
  • Lead tutor for corporate programme delivery
  • Lead tutor for school programme delivery
  • Co-ordinate, direct and work alongside junior and expert tutors
  • TNA and TTT proficiency
  • SME in Debrett’s core content and international etiquette
  • Ability to rapidly gain a clear understanding of customers' businesses and requirements
  • Support the training director in assessing, accrediting and recruiting as the Academy team grows
  • Attending networking events to build contacts and develop commercial opportunities
  • Attending team meetings and sharing best practice with colleagues
  • International travel in support of the business requirements
  • Creating detailed proposal documents – mostly in Powerpoint
  • Recording client related activity in the CRM database, Salesforce
  • Making accurate, rapid cost calculations and providing customers with quotations
  • Media spokesperson opportunities as a Debrett’s brand ambassador

Key skills:

  • Confident and professional presentation skills
  • The ability to read an audience and adapt to differing client expectations
  • Strong ability to communicate, coach and deliver constructive feedback
  • Influencing and negotiation skills
  • Organisational, planning and time management skills
  • Excellent interpersonal and networking skills
  • Commercial awareness
  • Advanced IT skills – particularly Powerpoint and ideally Indesign
  • Creativity in content design and delivery style
  • Customer service orientated

Personal Attributes:

  • Debrett’s ambassador
  • Professional personal presentation
  • Strong interpersonal skills

Qualifications:

Any degree subject is acceptable, teaching qualifications and a minimum of 4 years experience is desirable. Coaching experience and a demonstration of commitment to CPD is preferred. 

Relevant experience gained in any commercial area is beneficial, particularly luxury brands or professional services, but applicants with backgrounds in educational settings will be considered.

Location:                   Mayfair, London

Remuneration:            Starting salary £25,000 –£30,000 depending on experience

Please send your CV to Ali Moss-Thomas at alimoss-thomas@debretts.co.uk and include a cover letter detailing your particular interest in the position and relevant experience.

 

Business Development/Sales Executive

Debrett’s is always seeking driven, creative and talented individuals to join the dynamic and vibrant team. If you are considering your future and are looking for somewhere to make a difference in a company that offers great opportunities and professional growth please take a moment to have a look at the list of current vacancies in the UK and overseas.

Company background

With its 250-year heritage, Debrett’s remains the trusted source on British social skills, etiquette and style. This expertise is reflected in the range of products and services that Debrett’s provides. The Debrett’s Academy trains both corporate and private clients, whilst its leather products and stationery, publications and sought-after commentary and editorial engage with brands and luxury consumers across the globe. Furthermore, with its vast network of around 22,000 of the highest achievers and most influential people of today, Debrett’s combines its people with its products and training through carefully curated brand partnerships and its charitable Foundation.

Job description

Based in the heart of Mayfair, this role suits a driven, creative and confident individual, looking to further their experience in the luxury sector with a renowned British brand. The company is undergoing a dynamic and exciting phase of expansion, having recently opened internationally.

From HSBC, Hong Kong to Harvey Nichols, London, the company is dedicated to providing cutting-edge luxury services and products to a range of clients and corporates across the world. The successful candidate will be expected to sell Debrett’s products and services including: leather goods, publications, partnerships, and training with the Debrett’s Academy.  

Applicants must have strong communication skills, both spoken and written including good copy-writing skills. They will be responsible for writing pitches and presentations and will have ownership of salesforce activity across the team.   

Activities:

·         Maintaining and developing relationships with existing customers in person and via telephone calls and emails
·         Creating detailed proposal documents – mostly in Powerpoint and Indesign
·         Recording and monitoring sales activity in the CRM database, Salesforce
·         Making accurate, rapid cost calculations and providing customers with quotations
·         Acting as a brand ambassador and attending networking events to build contacts
·         Acting as the team coordinator to support the training and sales managers and directors

Qualifications:

  • A minimum of two years sales experience gained in any commercial area is beneficial, preferably with a luxury lifestyle brand
  • Any degree subject is acceptable

Key skills:

·         Strong written skills – particularly for writing copy in customer proposals
·         Creativity in business
·         IT skills – particularly Powerpoint and Excel. Experience with CRM databases is useful. Salesforce preferred but not essential.
·         Design skills – a basic knowledge of Indesign and Adobe Photoshop is preferred but not essential
·         Excellent interpersonal and networking skills
·         Maturity
·         Confidence
·         Perseverance
·         Patience
·         Commercial awareness

Please send your CV to Ali Moss-Thomas at alimoss-thomas@debretts.co.uk and include a cover letter detailing your particular interest in the position and relevant experience.

Starting Salary £20,000-22,000 depending on experience – OTE £35,000 – additional to be earned on the achievement of specific sales targets

MARKETING MANAGER

Overview

Debrett's now has an exciting opportunity for a talented marketing professional to join its Mayfair-based team.

We are looking for an ambitious, career-minded individual to take ownership of the full marketing strategy and its implementation (with a focus on customer marketing, partnership, and digital/online) across a varied product portfolio including leather goods and stationery, etiquette training, books and content licensing as well as a private client event service.

The ideal candidate will be highly creative in their outlook, a skilled communicator, culturally savvy and with a strong interest in heritage and/or luxury lifestyle. A background in working with a variety of different lifestyle brands is preferred, with online and ecommerce experience an advantage.

Activities

Strategy

  • Work closely with the marketing director on setting the overall brand strategy and determining the marketing strategy per product type
  • Produce a monthly calendar of all promotional marketing activity
  • Proactively look for brand partnership opportunities and ways in which to promote the various branded products through different initiatives
  • Work closely with CRM team to develop marketing ideas for the member database

Online/Digital

  • Create and implement all online marketing and promotional activity
  • Work with external agency on all digital advertising
  • Work with design team to develop and implement online promotions
  • Optimise all marketing and ecommerce activity to increase visitor numbers and drive product sales
  • Analyse, evaluate and adapt marketing activity to maximise ROI

Print, Design and Editorial

  • Work with marketing and design team on the production of all creative collateral, managing timelines and process
  • Work closely with editorial manager on all content creation relating to marketing
  • Work closely with production manager on production timelines where relevant

Third Party Promotions

  • Act as liaison with third party promotional partners
  • Coordinate third party marketing initiatives
  • Attend meetings with brand partners

Other

  • Support marketing director in all areas as an when required
  • Attend networking events as a Debrett’s brand ambassador
  • Support the sales team as and when required with supporting information, presentations or research
  • Work with Debrett’s partner businesses as a marketing liaison
  • Work alongside external PR agency to ensure all marketing efforts are supported and coordinated with relevant PR activity and vice versa

Social Media

  • Work alongside the designer and the events and social media coordinator to monitor and coordinate content and social media platforms, ensuring they are being used properly to support all company activity including promotions, events and partnerships
  • Coordinate content syndication with relevant affiliate platforms

Qualifications and Experience

  • 5+ years relevant marketing experience with a lifestyle or luxury brand
  • Experience managing the development of marketing materials, including print, advertising, direct marketing and web creative.

Key Skills

  • Understanding of design and print processes
  • Proficiency in Word and Powerpoint
  • Proficiency in Adobe Photoshop and InDesign preferable but not essential
  • Excellent communication skills - verbal and written
  • Highly organised, a strategic planner and creative thinker
  • A talented networker and brand ambassador with strong industry contacts
  • Acute commercial awareness and a strong understanding of the brand’s  luxury positioning and media attention
  • Creative flair and ability to translate messages into strong marketing ideas

With its 250-year heritage, Debrett’s remains the trusted source on British social skills, etiquette and style. This expertise is reflected in the range of products and services that Debrett’s provides. The Debrett’s Academy trains both corporate and private clients, whilst its leather products and stationery, publications and sought-after commentary and editorial engage with brands and luxury consumers across the globe. Furthermore, with its vast network of around 22,000 of the highest achievers and most influential people of today, Debrett’s combines its people with its products and training through carefully curated brand partnerships, events, and its charitable Foundation.

Salary: £30,000 pa

senior Designer

Overview

Debrett's now has an opportunity for a cutting edge senior designer to join its Mayfair-based team. This is a fantastic opportunity for a talented creative to take ownership of the design function, playing a pivotal role in shaping all visual aspects of the Debrett’s brand to incorporate the heritage influence with todays luxury lifestyle trends, including digital, print, social media and marketing communications. An understanding of the luxury market is preferred.

Activities

Branding and marketing

  •  Building on Debrett’s existing luxury brand positioning to expand it’s recognition to new audiences and disciplines – in the UK and globally.
  • Support all innovative business development plans to varying target audiences.
  • Producing both print and digital marketing material for Debrett’s including magazines, newsletters, brochures and invitations.
  • Maintain constant awareness of commercial as well as aesthetic imperatives.

Product Design/Publishing

  • Creative planning and research tasks to aid product development.
  • Liaising with manufacturers to ensure an efficient and cost effective process.
  • Experience of project management including production.
  • Publishing/print design and production including cover design and implementing all content.  An understanding of print processes is essential

Website Management

  • Keeping the website up-to-date and relevant by regularly changing images and content.
  • Using e-commerce website software.
  • Managing product listings and promotional online offers.

Photography

  • Taking and editing product and lifestyle images.
  • Sourcing relevant images for external companies working with the brand.

International

  • Liaising with the office in China to produce relevant dual language marketing material.
  • Providing materials for external international parties working with the brand.
  • Imagery updates for the website in China.

Desired Skills and Experience

Personal Attributes

  • Debrett’s is a diverse business so work is highly varied throughout – requiring an open mind and flexible attitude.
  • Quick learning and adaptation to the working environment is key to success.  Expect to meet  tight deadlines.
  • Care and attention to detail are necessary for every project.
  • A range of organisational skills are required, including: time management; prioritising work load and managing multiple projects at one time.
  • Communication is key.  Working alongside the creative director and various departments means strong visual and verbal communication skills are essential.

Qualifications & Experience

Any degree subject in a creative area is acceptable.  Minimum 4 years of relevant experience gained in any commercial area is beneficial, luxury preferred

Key Skills

  • Good knowledge of imagery for both print and digital use
  • Understanding of typography, illustration and image layout
  • Highly proficient in InDesign, Photoshop and Illustrator
  • An efficient and motivated character, who is able to work independently and manage his/her own time
  • An effective visual and verbal communicator
  • Strong creative skills, and an ability to be highly conceptual
  • Strong photographic skills beneficial but not essential

Company Background

With its 250-year heritage, Debrett’s remains the trusted source on British social skills, etiquette and style. This expertise is reflected in the range of products and services that Debrett’s provides. The Debrett’s Academy trains both corporate and private clients, whilst its leather products and stationery, publications and sought-after commentary and editorial engage with brands and luxury consumers across the globe. Furthermore, with its vast network of around 22,000 of the highest achievers and most influential people of today, Debrett’s combines its people with its products and training through carefully curated brand partnerships, events, and its charitable Foundation.

Salary £26,000-£28,000 depending on experience

To apply please send a CV and cover letter to alimoss-thomas@debretts.co.uk

EVENTS AND MARKETING INTERNSHIP AT DEBRETT’S

This internship is designed to give a recent graduate excellent exposure and experience within the events and marketing sectors of a luxury British brand.

Languages: English
Length: 3-6 Months
Location: Mayfair, London
Type of internship: Full-time
Remuneration – National minimum wage

The daily tasks the intern should expect to learn about and undertake include:

  • Event management and planning 
  • CRM, Ecommerce and Strategic Marketing support
  • Social media planning and strategy along with general digital marketing approach
  • Developing relationships with partners relating to seasonal events and marketing partnerships
  • Communicating the brand and services at events and client meetings
  • Using the contact database for external PR, marketing and event activity 
  • Events and marketing administration support
  • General office administration and support

Further information:

This role suits a recent graduate looking to gain work experience in the luxury sector within a renowned British brand, based in Central London, working with prestigious clients and partners. The ideal candidate will have a strong appreciation for British heritage along with a desire to learn about and gain experience within the luxury industry. The candidate should be professional, self-motivated, adaptable, diplomatic and enthusiastic with the ability to work as part of a team. Excellent attention to detail as well as strong writing, interpersonal and communication skills are required. Related degrees or previous work experience are a bonus but not a necessity.

To apply please send a CV and cover letter to alimoss-thomas@debretts.co.uk